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f.a.q

frequently asked questions

If you have any questions, you can find more answers here. If you feel like your questions have been answered and you see value in working together, scroll down to reach out to us.

How Catholic are you?

Really Catholic. Unashamedly Catholic. So Catholic, it is the core of who we are as a company and as a brand. We are committed to both orthodoxy and orthopraxy. Because the word Catholic means actually goes back to ancient greek and means "Universal" we are committed to friendly dialogue with all to foster positive relationships that allow us to serve in a spirit of charity and fellowship. We strive to be Catholic in the truest sense of the word.

How much do your services cost?

We focus on providing the highest level of service to all of our clients. We utilize a pricing scale which factors in costs and client needs; usually resulting in a competitive market rate. We do need to get to know you, however, before offering a quote, as every organization and community is different. To schedule a meeting with us, visit our contact page here.

What is the difference between Mastik Media and a publications company?

We are not a publications company, instead, we are a Creative Media Agency. A publications company focuses more so on the widespread and general creation of communications materials, some of which may indeed be digital, therefore making distinctions between the two categories somewhat confusing.

A Creative Media Agency is a hybrid firm. A mix between a marketing firm and a market research company. Our purpose is not to make general material available to the public as it is to form specific targeted relationships between an organization and its desired audience(s) through the expert use of digital communication insights, strategies, and tools. Results are highest when community members feel connected to each other, to the Church, and to the organizations that serve them every day. We accomplish this by approaching communications technology in a very specific and targeted way rather than a templated one-size fits all approach.

What does a creative media agency do?

As a creative media company, we seek to use artistic talents and research sciences to help our clients reach their goals. We use the skills and resources we have to help our clients achieve the highest quality digital media, design, research, and marketing tools as a way to impact the communities we are in.

Do your services require a lot of maintenance?

Our services are primarily built to be full service experiences handled by us as we understand that most of our clients have a limited amount of time and one of the benefits of working with company is that it saves time for supervisors, allowing them to focus on other important tasks. However, we do tailor our services to allow greater or lesser levels of involvement. We often let our clients know that we welcome and enjoy client involvement as openness and communication are the cornerstones to successful media. We look forward to building a strong working relationship with you.

How do I order service(s)?

Services can be ordered through direct contact with Mastik Media or through the contact us page of our website. Click here to view our contact page.

Will we collaborate with your team??

Yes! It is important that we understand your mission, vision, and goals for all the services you need. We commit to keeping you informed throughout the lifecycle of your project; guaranteeing we are meeting your expectations, fulfilling your vision, and delivering the quality you expect.

Can you guarantee results?

We guarantee tried and tested methods of research, design, and creativity with a history of increasing viewership. While results do vary on a case to case basis, we can guarantee our clients will see growth within the first month of utilizing our services.

Do you outsource your work?

All of our work is done in-house. When we are at our project capacity, we occasionally partner with a select few vendors who specialize in their fields to ensure projects are completed in a timely manner. We take pride in the work we do and only partner with vendors who understand our vision and share our desire for excellence.

How do you measure results?

We use the latest market research sciences to measure our project and service results. This research includes monitoring and tracking viewership by using advanced software and/or programming technologies.

What services do you provide?

We offer seven main services. For a complete description of our services please click here.

Do you have flexible payments options available?

Yes, we do have payment plans available and we would be happy to help you obtain the right option for your budget.

What type of organizations do you work with?

We serve organizations that serve others. Our primary work is to spread the Gospel message through various creative medias. We work with businesses, nonprofits, and religious organizations to create beautiful, impactful projects that fulfill our client’s needs.

Can you work with our internal marketing and media staff?

Yes! We offer consultation and training for in-house staff and marketing teams. We collaborate with your organization, which includes partnering with the staff you have in place.

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"Our services are custom solutions crafted for the specific needs of your organization. That's why we need to get to know you a little to make sure we're finding the best fit for you. We want to hear from you. It doesn't matter if you're looking for services or you're interested in partnering up as a charity. We will use our expertise to save you time, answer questions, and help you achieve your goals."

Luis E. Almanzar-Galvan
Founder & CEO of Mastik media
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